FAQ's

Q: How do I display my videos on these?

For a single Dark Matter Cab, simply connect your Mac or PC via HDMI and play your video directly.

For 2x2 and 3x3 arrays, you can also just play your show videos of you can send us your video files, and we’ll handle the processing and pixel mapping for you.

2x2 Arrays: Provide a video at 3,840w x 2,160h.

3x3 Arrays: Provide a video at 5,760w x 3,240h.

We currently support upscaling and mapping for for a variety of arrays up to 4 tall and 9 wide (36 Dark Matter Cabs), with a maximum resolution of 17,280w x 4,320h.

Once processed, we’ll send the files back to you. Simply load them onto your playback computer and map them to the arrays for seamless playback.

Q: How do I trigger the videos to play? Do I need special software?

You have two simple options for triggering playback:

Manual Triggering – Use a USB footswitch or the like for real-time control.

Automated Triggering (the most common method) – If you’re running backing or click tracks, you can sync video playback with your tracks.

No special software is required! Your Mac or PC’s native video player will work just fine. The only limitation is how many monitors your computer can support:

Modern PCs typically handle 3 to 8 monitors, meaning they can support 3 to 8 full 3x3 arrays.

Apple Silicon Macs Max (M1/M2/M3/M4) support up to 4 monitors, allowing for up to 4 full 3x3 arrays.